CONTENTS:- 1. Scope and Nature of Hotel Management. 2. Strategies for Increasing Hotel Room Sales. 3. Catering Industry. 4. Restaurant. 5. Waiter. 6. Marketing. 7. Revenue Management for the Hospitality Industry. 8. Financial Aspects. 9. Managing Customer Satisfaction. 10. Service Design and Improvement. 11. Pricing Policy. 12. Aspects of Hospitality and Tourism Industry.
