Pillai, P. Madhusoodanan & Pillai B. Vijayachandran
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PRODUCT DETAILS
Book ID : 39414
ISBN-10 : 81-8411-412-5 / 8184114125
ISBN-13 : 978-81-8411-412-6 / 9788184114126
Place
of Publication :
Delhi
Year
of Publication :
2012
Edition : (First Edition)
Language : English
Abb., App., Bib., 23 cm.
CONTENTS
CONTENTS:- 1. Introduction. 2. Review of Literature. 3. Spiritual Quotient and Ethics and Retailing Industry: An Overview. 4. Awareness Application and Performance of SQ and Ethics. 5. Adherence of Government Rules and Regulations. 6. Customer satisfaction. 7. Employee Satisfaction. 8. Findings Conclusions and Recommendations.
