Quality management is a multidisciplinary field of study with the purpose of preparing people with the expertise, commitment, and skills for management, marketing, ad operations positions in the various expanding industries and important sectors. Encyclopaedia of Quality Management is unique in terms of coverage, scope, elaboration, usefulness and futuristic perspective. It will provide with a user-friendly approach towards acquainting themselves with various select quality standards. This encyclopaedia is of great contemporary relevance. |