CONTENTS: Preface, Modern Context of Public Administration, The Role of Government, Public Administration and Civil Services, Organisational Structure, Effective Public Management, Managing Public Sector Personnel, Measuring Public Sector Performance, Public Policy Formulation, Civil Society and Public Administration, Public Administration in India, Ethical Challenges in Public Governance,
DESCRIPTION
The book is about those parts of government that most directly affect us-public administration. It describes how government is structured to carry out its daily responsibilities, who works for government, what they do how they do it, and how the working of public agencies affect citizens.