Total Quality Management: Creating a Quality Environment for the Next Millennium
Ahluwalia, J.S. (Ed.)
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PRODUCT DETAILS
Book ID : 13190
ISBN-10 : 81-7514-052-6 / 8175140526
Place
of Publication :
Delhi
Year
of Publication :
2002
Edition :
Language :
440p., 25 cm.
CONTENTS
DESCRIPTION
Organisations across the globe find themselves in the midst of a revolution. With information technology providing the torque, the fulcrum of change begins with the customer and ends in quality.
